SmartAC.com Blog

Building Loyal Clients

Written by SmartAC | Oct 17, 2025

Our CEO, Josh Teekell, reveals the fatal flaw in traditional maintenance programs: day-one discounts get signups, but they destroy retention. In this HVAC Insider Series masterclass, you'll discover:

  • Why the industry is stuck at 20% signup rates
  • The psychology behind why customers buy AND stay
  • How to build membership programs with 95%+ retention
  • Strategies to reduce your reliance on Google ads
  • How to maximize customer lifetime value

Stop replacing lost members. Start building lifelong relationships.