Resources to help you grow smarter

Insights, stories, and tools from SmartAC to help contractors scale memberships and strengthen customer loyalty.

Beyond the Truck Roll Ep 11

Beyond the Truck Roll Ep 11: Data Over Sales: The Air Doctor's Approach to HVAC

What if the best HVAC salespeople aren’t really selling at all? Brynn Cooksey — better known as The Air Doctor — has spent more than two decades in...

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Catch Leads

The Difference Between a Lead and a Job Is Usually 60 Seconds

A homeowner's air conditioner stops working on a Tuesday afternoon in July. She picks up her phone, searches for HVAC companies nearby, and submits a...

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Tech Empowered

AI in HVAC: Enhancing Technicians, Not Replacing Them

The future of AI in HVAC is not a technician-free service department. It is a technician arriving with intelligence they did not have before. AI can...

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Create Loyalty

HVAC Contractor Marketing Beyond Google

The Leads Google Can Move On an August morning, the owner of a heating and air-conditioning company opens the Local Services Ads dashboard: to see...

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Brynn Cooksey - Air Doctor

The Contractors Who Stopped Fixing Air Conditioners and Started Diagnosing Homes

For most of HVAC's history, the job began and ended at the unit. A homeowner calls because something is loud, warm, or dead, a technician arrives,...

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Beyond the Truck Roll Ep 10

Beyond the Truck Roll Ep 10: Why a Doctor Started an HVAC Company

In this episode of Beyond the Truck Roll, we sit down with Dr. Toya Luces Sampson, co-owner of General Heating & Air, to discuss her remarkable...

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Ted Fox, Owner of Fox Plumbing Heating Cooling Electrical

How One Contractor Turned Maintenance Calls Into Hundreds of High-Value Jobs

For 27 years, Fox Plumbing Heating Cooling Electrical has been a family-owned home-services company serving Vernon, British Columbia. Like most...

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HVAC Tech Retention

What Smart Maintenance™ Data Reveals About HVAC Technician Retention

Most technicians did not get into HVAC for the paperwork. According to theServiceTrade 2026 Technician Insights Report, a survey of 823 field...

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