Resources to help you grow smarter

Insights, stories, and tools from SmartAC to help contractors scale memberships and strengthen customer loyalty.

Scaling Your Business

Beyond the Truck Roll Ep 10

Beyond the Truck Roll Ep 10: Why a Doctor Started an HVAC Company

In this episode of Beyond the Truck Roll, we sit down with Dr. Toya Luces Sampson, co-owner of General Heating & Air, to discuss her remarkable...

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Ted Fox, Owner of Fox Plumbing Heating Cooling Electrical

How One Contractor Turned Maintenance Calls Into Hundreds of High-Value Jobs

For 27 years, Fox Plumbing Heating Cooling Electrical has been a family-owned home-services company serving Vernon, British Columbia. Like most...

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HVAC Tech Retention

What Smart Maintenance™ Data Reveals About HVAC Technician Retention

Most technicians did not get into HVAC for the paperwork. According to theServiceTrade 2026 Technician Insights Report, a survey of 823 field...

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Beyond the Truck Roll

Beyond the Truck Roll Ep 9: How AI Is Changing HVAC Marketing

Marketing an HVAC business is getting more competitive—and the strategies that worked a few years ago aren't enough anymore. In this episode of...

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The compounding effect of homeowner confidence

Why Data Builds Homeowner Confidence (and Better HVAC Close Rates)

A technician spends twenty minutes taking measurements, checking static pressure, and confirming that a system is operating well below its intended...

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Symptoms vs Signs

HVAC Callback Prevention: What Sets Top Contractors Apart

A single callback runs a contractor $150 to $300 in direct costs once labor, truck time, and overhead are added up, and that number does not include...

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Happy Home Club

Case Study: A 60% close rate during one of the slowest seasons on record

It was the worst kind of slow season, the kind with no end in sight. Denver hadn't seen a winter like this in over a century. Record-breaking warmth....

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Beyond the Truck Roll

Beyond the Truck Roll Ep 8: Building an HVAC Company Homeowners Actually Trust

Building a successful HVAC company takes more than technical expertise. In this episode of Beyond the Truck Roll, we sit down with Jason Boehning,...

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Pricing and Value

What a Viral HVAC Pricing Thread Reveals About Homeowner Expectations

Last week, a homeowner on the East Coast paid for a capacitor replacement and a hard start kit during a heat wave, then posted a question in an HVAC...

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